Privacy
Policy

1. Introduction

At Expyra.app, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document expiry reminder service.

2. Information We Collect

2.1 Personal Information

We collect minimal personal information necessary to provide our service:

• WhatsApp phone number (for sending reminders)
• Email address (for account management and notifications)
• Document information (type, expiry date, reminder preferences)

2.2 Technical Information

We automatically collect certain technical information:

• IP address and browser information
• Usage patterns and service interactions
• Device information and operating system

3. How We Use Your Information

We use your information solely to provide and improve our service:

• Send document expiry reminders via WhatsApp
• Manage your account and preferences
• Provide customer support
• Improve our service and user experience
• Ensure security and prevent fraud

4. Data Security

We implement industry-standard security measures to protect your data:

• 256-bit SSL encryption for data transmission
• AES-256 encryption for data at rest
• Regular security audits and monitoring
• Secure cloud infrastructure with SOC 2 compliance
• Access controls and authentication protocols

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:

• With your explicit consent
• To comply with legal obligations
• With trusted service providers (under strict confidentiality agreements)
• To protect our rights or prevent fraud

6. Your Rights (GDPR Compliance)

Under GDPR and other privacy laws, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Portability: Export your data in a machine-readable format
• Objection: Object to processing of your data

To exercise these rights, contact us at privacy@expyra.app

7. Data Retention

We retain your personal information only as long as necessary to provide our service and comply with legal obligations. When you delete your account, we will delete your personal data within 30 days, unless we are required by law to retain it longer.

8. Cookies and Tracking

We use minimal cookies and tracking technologies:

• Essential cookies for service functionality
• Analytics cookies (anonymized data only)
• No third-party advertising cookies

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and adequacy decisions, to protect your data in accordance with applicable privacy laws.

10. Children‘s Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of the service after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: